Bridge Builder.
Change. Driven. Enthusiastic. Authentic.
Advise. Train. Facilitate. Coach.
Contact Me Download CVI like to support people and teams for the future!
Niels has a passion for Lean Six Sigma, Lean Agile and Continuous Improvement.
He has a unique international background in
IT Management, Lean process improvement
and Agile expertise.
2023 — Present
Promote Agile and Lean organisational change, execution power and autonomous teams.
Facilitate Agile teams to improve flow and first-time-right to emerge
Coach teams and leaders in Lean Agile, continuous improvement & behaviour.
Amsterdam, The Netherlands
2023 — 2023
Promote Agile and Lean Organisational change, execution power and autonomous teams.
Accountable for Finance and Data portfolio. teams. ± engineers.
Most relevant results:
- Lead Agile software delivery & run, 3 team facilitators & engineers.
- Further improve Agile rituals, org. design & behaviour.
- Coach people, Lean improvement & design thinking.
Eindhoven, The Netherlands
2018 — 2023
I coached complex scaled transformations with teams and senior leadership across different global Wholesale Banking organizations focussing on organizational effectiveness, Lean & Agile, and business-IT alignment.
I led the central team of several direct reporting Chapter Leads and 25+ DevOps engineers (and many indirect reports) including coaching, motivation and teambuilding. Accountable for global IT Lease and Cash portfolio, restoring and maintaining the balance between Run and Change.
Most relevant results:
- Facilitate Agile teams to improve flow and first-time-right to emerge (Wholesale Banking).
- Coach leadership in continuous improvement & behaviour.
- Facilitate cross-border organisational change (Financial Markets).
- Co-lead the Agile Transition of Tribe Lending (200+ FTE) moving from one to three large Areas.
Amsterdam, The Netherlands
Previously known as
Philips Lighting
2016 — 2018
IT Director
I led a team of 8 direct reports and 36 indirect reports and was accountable for the full IT portfolio and the strategic roadmap translation for corporate finance (Tax, Internal Audit, Internal Control, M&A, Investor Relations and Real Estate).
Our team takes the end-to-end responsibility on project delivery, change portfolio and IT operations.
Most important result: process and org improvements for business and IT.
Eindhoven & Amsterdam, The Netherlands
2013 — 2016
I led sales and IT delivery for large enterprise clients (such as the Flemish Government) based on SLAs and service delivery.
IT Process improvement, IT operations, ITIL.
Provide coaching to account management (sales) on solution-based selling strategies to win new international sales deals.
Manage ITIL-based service management of large enterprise clients and implement improvements in, among others, major incident management.
Across Europe — Belgium — Luxembourg
2007 — 2013
- Coach sales representatives on Office365, Surface & Azure @Microsoft Belgium & Luxembourg
- Voluntary role as Microsoft Student Partner, representing Microsoft as an Academic Relation
- Enhance & roll-out test automation (e.g. Selenium) @Vasco Data Security
- Service Desk Team Lead at Erasmus Exchange in France (Haldex)
- Software Development of Global Inventory (Estée Lauder)
- Coordination of IT Service Desk at international organizations (e.g. Carglass)
The Netherlands (🇳🇱) — Belgium (🇧🇪) — Luxembourg (🇱🇺) — France (🇫🇷)
2021 — Present
2006 — 2009
2009 — 2013
2021 — Present: Maastricht University School of Business and Economics (The Netherlands)
- MBA Candidate starting September '21
- Leadership & Strategic Change
- Sustainability, HR and Finance
- Thesis about (influencing) behaviour of teams, people and leadership
2009 — 2013: Vrije Universiteit Brussel (Belgium)
- Graduated with Cum Laude
- Specialisation in Open Data, Data Governance and Semantic Data
- Treasurer at student association
- Publication about open data: "Using a Reputation Framework to Identify Community Leaders in Ontology Engineering". (More info )
2006-2009: University-College PXL (Belgium)
- Graduated with Summa Cum Laude
- President of Student Council, Treasurer at student association
2013 — Present
2024: Professional Scrum Master™ 1 (Certified badge via )
2021: Professional Scrum Product Owner
2021: Personal finance coaching (More info on NIBUD site )
2020: Lean Six Sigma Black Belt
2020: ING PACE innovation design thinking trainer (More info on PACE via medium.com )
2019: Lean Six Sigma Green Belt (Certified)
2013: ITIL v3 Foundation
2014 — Present
CoderDojo | Youth Programming Club
Free programming workshops for young people (7-14 years) to stimulate their innovation skills by experimenting with robots and games.
Belgium
2014 — Present
University-College PXL — Departement of PXL-Digital
Align computer science education to the changing needs of multiple organizations with the goal to keep education relevant for the market.
Hasselt, Belgium
